Wow you EuphoriaSoul, that cuts. But yep, older people really can be hard to please. Its possible something didn’t live up to their expectations. But definitely no thanks for having them in your home in that review. It’s like you were a robot programmed to provide a perfunctory function, and they didn’t view you as a person opening your home to them, just because money was exchanged. I think it’s because older people can be very concerned with expenditures, and how each expenditure lived up to expectations. I find this to be true regardless of whether they have a lot of money or not - possibly even more the case when they have a lot of money. I presume they were comparing you to their usual favorite accommodation in the price range such as best western or whatever it is that older people like to use, and were strictly comparing an analysis of what they got for their money. But they certainly did not get the heart of the operation, and that was not just a cost savings, but a unique experience. Some older people are really not interested in a unique experience.
I know my father in law and his girlfriend (they are in their eighties now), only like to stay at comfort inns, I remember on his trip to NY, he would repeat over and over how he liked that they could get their raisin bran in the morning which they liked, and a bagel, and a muffin. He would say this over and over, as if nothing else mattered (location, size of room, comfort of the bed, friendliness of staff, cleanliness). Till my husband and I would walk around saying ‘a bagel and a muffin!’. They wanted us to stay with them in NYC for a couple of days while they were here. We told them there were lots of better hotels in great locations, better pricing, really big rooms for NY. But no, raisin bran, a bagel, and a muffin… When the trip came, we were assigned to our rooms in the comfort inn. They were quite literally the shoebox you hear about. You could barely get around the bed (only on one side, and nowhere to put the luggage. Tiny with a capital T, and dark as sin, because it had no window! Now, this room had cost them $400 a night. All because the name ‘comfort inn’ made them feel safe. Not up for a unique experience, but I think they got it anyway, even if they had to squeeze into a tiny breakfast room perched on seats that we’re designed to make sure you wouldn’t stay, and got that raisin bran, and a bagel and a muffin. We could have got them rooms for half the price, four to five times the size at least, and probably got them the raisin bran and bagels and muffins too - and a lot nicer than comfort inns ones. But, it was no use arguing, it wasn’t going to happen. I will also add that my father in law is an avid reviewer. If they bend over backward with room upgrades and all kinds of things for him he will rave about the wonders, but one place that changed hands, and no longer assured him the top floor sea view every stay got a scathing review and he stopped going - it appears that because he had been given free upgrades before, he felt he was entitled to them forever more - never intending to actually pay for it mind you, it’s just that well, he’d written some alright reviews and felt he’d singlehandedly improved their business.
Anyway, I’m really going on this time.
I dislike the people that come up to sperm all over everything. I’ve had some shockers. Really people if that’s all you want to do, get a hotel where you are an anonymous face and where they have industrial laundry facilities (or send them out). Don’t use someone’s home so that the host has to be a party to your business, and then has to review how good you were as guests. Clearly you were vile.